Eviworx
On-Premise ITSM · Made in Germany

The complete IT service management platform — 100 % in your own infrastructure.

From tickets and incidents through assets to workflows and a continuously traceable audit history — for organizations that take data sovereignty, GDPR and NIS2 seriously.

🇩🇪 Made in Germany 🐳 Container-Native 🔐 MFA · RBAC · SSO 🧩 50+ modules
Eviworx · dashboard
Eviworx dashboard — open tickets, SLA status & assets
50+
integrated modules
150+
data models
26+
automations (cron jobs)
SHA-256
chained audit history

The Problem

Tickets in one tool, hardware in Excel, approvals via email, audit evidence nowhere. Four systems, four versions of the truth — and no thread to follow in an audit.

🧩 Today: disconnected silos
  • Fragmented ticket systems
  • Excel-based asset lists
  • Manual approvals via email
  • No traceability
  • Growing compliance demands
  • No central overview
With Eviworx: one platform
  • Service, assets & workflows in one system
  • Hardware lifecycle instead of Excel
  • Automated approvals with substitution
  • Continuously traceable audit history
  • Role model & visibility scoping
  • One central overview

Why Organizations Choose Eviworx

🏢 Full data sovereignty

Your data stays in your infrastructure. No SaaS dependency, no storage in third-party clouds.

🔗 Traceable changes

A cryptographically (SHA-256) chained audit history makes changes continuously traceable and supports audit and compliance processes.

⚙️ Processes instead of email chaos

Visual workflows automate approvals, escalations and recurring standard processes.

Fast deployment

Container-native architecture — deployment in your own environment, without external dependencies.

What You Cover with Eviworx

Four areas instead of fifty individual features.

🎫 IT Service Management
TicketsSub-ticketsIncidentsProblemsChangesKnowledge baseReopen/lifecycle governance
📦 Asset, License & Contract Management
InventoryHardware lifecycleLicense managementContractsCost centersTCO tracking
⚙️ Workflow, Self-Service & Automation
Forms & self-serviceApprovalsEscalationsSLA monitoringNotificationsREST API
🔐 Security & Compliance
MFASSOAudit trailRole modelGDPR support

Plus: reporting & analytics, eLibrary, integrations and substitution rules — 50+ modules in a single platform.

A Look Inside the Product

One interface for your entire IT operation.

Ticket detail
Ticket detail
History, SLA, links & internal notes
Asset detail
Asset detail
Master data, lifecycle & assignment
Workflow editor
Workflow editor
Approvals & automations modeled visually
Report builder
Report builder
Analytics across 7 data sources · CSV/XLSX/PDF · scheduled

Costs & Budget, Transparent

Contracts, licenses and assets in one cost overview — including budget planning and plan-vs-actual across the year.

Cost reports — yearly overview across contracts, licenses and assets
Yearly overview — contracts, licenses & assets
Cost reports — budget planning with quarterly breakdown
Budget planning — quarterly budget & actuals

See More

Knowledge base, contracts, licenses, automation, reporting, architecture and more — the full product tour with every screenshot.

🖼️ View product tour

Who Is Eviworx For?

🏢 Mid-Market

IT departments with roughly 5–100 agents.

🏥 Regulated Industries

Healthcare, manufacturing, energy, public sector.

🔒 On-Premise Requirements

Full control over data and infrastructure.

Security & Compliance

Security is not an add-on at Eviworx but an architectural principle.

👤 Identity & Access
  • MFA / TOTP
  • Entra ID SSO
  • Role model (RBAC)
  • Visibility scoping
🗄️ Data & Infrastructure
  • 100 % on-premise
  • Zero-trust virus scan
  • Encryption of sensitive data
  • Container hardening
📜 Evidence & Compliance
  • SHA-256 chained audit history
  • GDPR support
  • NIS2-oriented processes
  • SBOM on request

Note: Eviworx supports you with architecture and processes in meeting GDPR and NIS2 requirements. This does not constitute a certification or a legally binding declaration of conformity.

For Technical Decision-Makers

Container architecture, SHA-256 hash-chained audit trail, multi-instance operation with distributed locks, workflow engine, SLA monitoring, lifecycle governance and a documented REST API — the technical details in the whitepaper.

📄 Technical Whitepaper

Pilot & Pricing

30-day free trial, evaluate together. Then an individual licensing model fitting your size and operating model — one price, all modules included, billed by active agents.

Resources

Frequently Asked Questions

Answered briefly — details in the full FAQ.

Is Eviworx on-premise or cloud? +

Self-hosted in your own infrastructure — no SaaS, no third-party clouds. Your data stays with you.

How is it billed? +

By active agents (staff who work on tickets). End users, tickets, assets & all modules are unlimited and included.

Can I export my data? +

Yes, fully — CSV/JSON/PDF, direct PostgreSQL access and REST API. No vendor lock-in.

Does Eviworx support GDPR & NIS2? +

Yes, through architecture & processes — but without a certification or declaration of conformity.

Get in Touch

Tell us briefly about your requirements – we’ll get back to you promptly, happy to include an initial, no-obligation assessment.

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